The COVID-19 pandemic ushered in a new era in healthcare. High-risk populations’ access to testing and medical care was deficient. The crisis highlighted disparities in minority communities, people living in large urban centers, and the elderly. Loss of employment and employer-based health insurance left many individuals without access to vital medicines and doctors.
Technology played a pivotal role in facilitating the ability to connect in more unconventional settings and allowed for more direct and convenient interactions between patients and providers. Terms such as telemedicine, video conferencing, and remote access became part of the national conversation. Our objective is to use our platform to build on the COVID-19 pandemic experience and improve access to our specialty nationwide.